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Information Security Project and Service Management Software and Applications Systems and Infrastructure User Success
Management Professional Supervisory
Information Security Project and Service Management Software and Applications Systems and Infrastructure User Success
Management Professional Supervisory
Penn State Job Catalog
Oracle Systems Analyst – Senior Professional (PSU2423)
Job Summary and Representative Duties
The Oracle Systems Analyst is responsible for optimizing and supporting Oracle enterprise resource planning (ERP) applications and solutions (i.e. LionPATH) to enhance business operations; analyzes business processes; configures Oracle modules; troubleshoots and resolves system and user issues; provides support to ensure the system meets the university's needs.
- Work with business units to gather and analyze requirements, ensuring Oracle ERP solutions align with university's needs; define and determine scope, objectives, feasibility, and configuration prioritization
- Configure, customize, and implement Oracle modules to meet business requirements and improve efficiency; serve as a liaison between technical staff and user groups
- Develop detailed documentation for system configurations, customizations, and process flows
- Provide ongoing support and troubleshooting for Oracle applications, addressing and resolving system issues; assist with implementing workarounds when system issues affect operations; provide guidance and training as needed
- Monitor system performance and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
- Lead or participate in projects, including system enhancements and new feature rollouts; collaborate in the development of project plans, manage timelines, and communicate progress to stakeholders; ensure minimal disruption to business operations
- Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
- Design and generate reports to support business decision-making
- Ensure data accuracy and integrity within the system through regular audits and data validation
- Collaborate with cross-functional teams to gather requirements, test new functionalities, and manage change requests
- Conduct training sessions for end-users to enhance understanding and effective use of the system
- Ensure ERP system operations comply with University policies and compliance regulations
- Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
- Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
- Stay current with Oracle updates and best practices
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Senior Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.
- Supervisory Responsibilities:
-
– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets and funding
- Problem Solving:
-
– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations
Salary Structure
- Comp Grade – 13
- Minimum – $86,300.00
- MidPoint – $107,900.00
- Maximum – $129,500.00
Critical Skills
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
6+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted
Job Profile last updated on 2025-03-27