Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Utilities Services

The Utilities Services Manager is responsible for overseeing the operations, maintenance, and strategic planning for multiple areas of the University’s utilities infrastructure, which includes the power plant, steam services, the underground utilities network, electrical distribution, water treatment, and chilled water systems; determines efficient and economic ways to manage operations; develops and prioritizes maintenance programs; collaborates on long-term capital renewal projects; develops utility service specifications and assists with contract procurement; ensures job specifications, regulatory, and collective bargaining compliance; ensures the safe, reliable, and efficient delivery of utilities to all campus buildings, supporting the academic, research, and residential needs of the University.

• Lead and manage a team of utilities staff, including managers, supervisors, operators, technicians, and maintenance personnel
• Provide guidance and support to staff, fostering a collaborative and safety-conscious work environment
• Conduct performance evaluations, manage staffing levels, and oversee scheduling
• Monitor utilities performance, oversee necessary upgrades, and collaborate in the troubleshooting of operational issues
• Provide expertise and consultation; confer and coordinate with government agencies, vendors, contractors, engineers, planners, etc.
• Conduct site visits; ensure job specifications and regulatory requirements are met; oversee compliance inspections
• Collaborate with the campus planning and construction teams to integrate utilities for new buildings and infrastructure
• Ensure compliance with environmental regulations and energy efficiency standards
• Monitor and report on energy consumption, aiming to reduce costs and improve sustainability
• Forecast and manage the utilities services budget, ensuring cost-effective operation and maintenance of all utility systems
• Plan for future capacity and infrastructure needs, making recommendations for upgrades, expansions, and replacements
• Collaborate in the development of bids for projects and services; ensure contract compliance
• Participate in long-term strategic planning for energy sustainability and operational efficiencies
• Ensure all operations are conducted in compliance with local, state, and federal safety, health, and environmental regulations
• Oversee safety protocols for utilities staff and coordinate training and safety drills
• Maintain emergency response plans and participate in the management of utility-related emergencies or system failures
• Collaborate with other departments to ensure smooth operation of campus utilities
• Provide regular reports on utility system performance, energy usage, and project progress to senior leadership
• Communicate with faculty, staff, and students regarding any utility outages, maintenance schedules, or system improvements
• Keep abreast of industry trends and regulatory requirements; develop operational changes, policies, and procedures; establish and communicate standards; manage regulatory and policy compliance including licensing, certifications, and training
• Adhere to Collective Bargaining Agreement provisions; participate in grievance procedures

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 15
• Minimum – $109,300.00
• MidPoint – $136,600.00
• Maximum – $164,000.00