Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Utilities Services

The Utilities Services Manager is responsible for overseeing the operations, maintenance, and strategic planning for multiple areas of the University’s utilities infrastructure, which includes the power plant, steam services, the underground utilities network, electrical distribution, water treatment, and chilled water systems; determines efficient and economic ways to manage operations; develops and prioritizes maintenance programs; collaborates on long-term capital renewal projects; develops utility service specifications and assists with contract procurement; ensures job specifications, regulatory, and collective bargaining compliance; ensures the safe, reliable, and efficient delivery of utilities to all campus buildings, supporting the academic, research, and residential needs of the University.

• Lead and manage a team of utilities staff, including managers, supervisors, operators, technicians, and maintenance personnel
• Provide guidance and support to staff, fostering a collaborative and safety-conscious work environment
• Conduct performance evaluations, manage staffing levels, and oversee scheduling
• Monitor utilities performance, oversee necessary upgrades, and collaborate in the troubleshooting of operational issues
• Provide expertise and consultation; confer and coordinate with government agencies, vendors, contractors, engineers, planners, etc.
• Conduct site visits; ensure job specifications and regulatory requirements are met; oversee compliance inspections
• Collaborate with the campus planning and construction teams to integrate utilities for new buildings and infrastructure
• Ensure compliance with environmental regulations and energy efficiency standards
• Monitor and report on energy consumption, aiming to reduce costs and improve sustainability
• Forecast and manage the utilities services budget, ensuring cost-effective operation and maintenance of all utility systems
• Plan for future capacity and infrastructure needs, making recommendations for upgrades, expansions, and replacements
• Collaborate in the development of bids for projects and services; ensure contract compliance
• Participate in long-term strategic planning for energy sustainability and operational efficiencies
• Ensure all operations are conducted in compliance with local, state, and federal safety, health, and environmental regulations
• Oversee safety protocols for utilities staff and coordinate training and safety drills
• Maintain emergency response plans and participate in the management of utility-related emergencies or system failures
• Collaborate with other departments to ensure smooth operation of campus utilities
• Provide regular reports on utility system performance, energy usage, and project progress to senior leadership
• Communicate with faculty, staff, and students regarding any utility outages, maintenance schedules, or system improvements
• Keep abreast of industry trends and regulatory requirements; develop operational changes, policies, and procedures; establish and communicate standards; manage regulatory and policy compliance including licensing, certifications, and training
• Adhere to Collective Bargaining Agreement provisions; participate in grievance procedures

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00