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Penn State Job Catalog

Instructional Production Specialist – Intermediate Support (PSU0740)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

Job Summary

The Instructional Production Specialist provides administrative, technical, and production support to instructional designers, faculty, and educational technologists; manages, maintains, and updates course information including schedules, assignments, assessments, and learning resources within online management systems; and provides input in the selection and enhancement of learning applications.

Representative Duties

  • Execute all administrative, technical, production and project management aspects of repeat, revision, and new course development cycles
  • Utilize course management system tools to set-up assessments, assignments, syllabi, drop boxes, course materials, exams, media, links, and learning resources as directed by the Instructional Designer
  • Prepare third party educational tools and applications for faculty use
  • Facilitate material migrations between systems, permission requests for copyrighted materials, and ensure course accommodations are available
  • Provide quality control for course content including graphics, links, and web pages; support instructional design teams with formatting, embedding, and web editing tasks
  • Consults with instructors to demonstrate system capabilities and features; provide technical support to faculty and students of online courses; develop and provide training to others on effective use of course tools
  • Participate in the development and enhancement of processes and tools used in support of course development
  • Identify, research, pilot, evaluate, implement new educational technologies
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Intermediate Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
Supervisory Responsibilities:
– May provide basic direction to lower level support staff
Fiscal Responsibilities:
– Handles routine financial transactions
– May validate and pay invoices
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 4
  • Minimum – $34,800.00
  • MidPoint – $42,600.00
  • Maximum – $50,500.00
FLSA Exemption Status
Non-Exempt
Minimum Education
High School Diploma/GED or Vocational Training/Degree
Minimum Experience
2+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements