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Instructional Production Specialist – Senior Support (PSU0741)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

Job Summary

The Instructional Production Specialist provides administrative, technical, and production support to instructional designers, faculty, and educational technologists; manages, maintains, and updates course information including schedules, assignments, assessments, and learning resources within online management systems; and provides input in the selection and enhancement of learning applications.

Representative Duties

  • Execute all administrative, technical, production and project management aspects of repeat, revision, and new course development cycles
  • Utilize course management system tools to set-up assessments, assignments, syllabi, drop boxes, course materials, exams, media, links, and learning resources as directed by the Instructional Designer
  • Prepare third party educational tools and applications for faculty use
  • Facilitate material migrations between systems, permission requests for copyrighted materials, and ensure course accommodations are available
  • Provide quality control for course content including graphics, links, and web pages; support instructional design teams with formatting, embedding, and web editing tasks
  • Consults with instructors to demonstrate system capabilities and features; provide technical support to faculty and students of online courses; develop and provide training to others on effective use of course tools
  • Participate in the development and enhancement of processes and tools used in support of course development
  • Identify, research, pilot, evaluate, implement new educational technologies
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Senior Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 5
  • Minimum – $38,300.00
  • MidPoint – $46,900.00
  • Maximum – $55,500.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ Years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements