Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

IT Consulting

The IT Consultant works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals; services may include studying and analyzing needs; input into systems development; systems process analysis, design, and re-engineering; feasibility studies; developing requests for proposals; evaluating vendor products and making recommendations on selection.

• Partner with end users to gather and understand technology needs, issues, and requirements
• Identify, analyze, and recommend technology solutions to meet the business needs and provide solutions that support organizational strategies
• Conduct feasibility studies for projects, develop requests for proposals, evaluate vendor products, negotiate with vendors and make recommendations on selection
• Track timeline of deliverables; manage and provide regular communication to the end user regarding timelines, issues, and delivery
• Provide expertise and experience in the implementation of a variety of products or service technologies
• Serve as a liaison between end users, technical teams, and vendors
• Consult on new technologies to ensure the product or system is functioning and meets the requirements of the user
• Create and update service-level documentation for new and existing technologies
• Implement the security processes and protocol of the University; may participate in disaster recovery planning and documentation
• Research present and future technologies; recommend upgrades and enhancements to existing services
• Recommend and contribute to the development of procedures and guidelines to improve efficiency and effectiveness; may participate and provide information for strategic planning at the unit or user group level
• Provide training to the end user of new technology or system; may develop training content for complex systems and applications
• May supervise staff members, including hiring, development, and performance management

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00