Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

IT Consulting

The IT Consultant works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals; services may include studying and analyzing needs; input into systems development; systems process analysis, design, and re-engineering; feasibility studies; developing requests for proposals; evaluating vendor products and making recommendations on selection.

• Partner with end users to gather and understand technology needs, issues, and requirements
• Identify, analyze, and recommend technology solutions to meet the business needs and provide solutions that support organizational strategies
• Conduct feasibility studies for projects, develop requests for proposals, evaluate vendor products, negotiate with vendors and make recommendations on selection
• Track timeline of deliverables; manage and provide regular communication to the end user regarding timelines, issues, and delivery
• Provide expertise and experience in the implementation of a variety of products or service technologies
• Serve as a liaison between end users, technical teams, and vendors
• Consult on new technologies to ensure the product or system is functioning and meets the requirements of the user
• Create and update service-level documentation for new and existing technologies
• Implement the security processes and protocol of the University; may participate in disaster recovery planning and documentation
• Research present and future technologies; recommend upgrades and enhancements to existing services
• Recommend and contribute to the development of procedures and guidelines to improve efficiency and effectiveness; may participate and provide information for strategic planning at the unit or user group level
• Provide training to the end user of new technology or system; may develop training content for complex systems and applications
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.

Supervisory Responsibilities:

– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets and funding

Problem Solving:

– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00