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Information Security Project and Service Management Software and Applications Systems and Infrastructure Teaching and Learning Technology User Success
Management Professional Supervisory Support
Information Security Project and Service Management Software and Applications Systems and Infrastructure Teaching and Learning Technology User Success
Management Professional Supervisory Support
Penn State Job Catalog
IT Consultant – Principal Professional (PSU1043)
Job Summary
The IT Consultant works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals; services may include studying and analyzing needs; input into systems development; systems process analysis, design, and re-engineering; feasibility studies; developing requests for proposals; evaluating vendor products and making recommendations on selection.
Representative Duties
- Partner with end users to gather and understand technology needs, issues, and requirements
- Identify, analyze, and recommend technology solutions to meet the business needs and provide solutions that support organizational strategies
- Conduct feasibility studies for projects, develop requests for proposals, evaluate vendor products, negotiate with vendors and make recommendations on selection
- Track timeline of deliverables; manage and provide regular communication to the end user regarding timelines, issues, and delivery
- Provide expertise and experience in the implementation of a variety of products or service technologies
- Serve as a liaison between end users, technical teams, and vendors
- Consult on new technologies to ensure the product or system is functioning and meets the requirements of the user
- Create and update service-level documentation for new and existing technologies
- Implement the security processes and protocol of the University; may participate in disaster recovery planning and documentation
- Research present and future technologies; recommend upgrades and enhancements to existing services
- Recommend and contribute to the development of procedures and guidelines to improve efficiency and effectiveness; may participate and provide information for strategic planning at the unit or user group level
- Provide training to the end user of new technology or system; may develop training content for complex systems and applications
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Principal Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Displays mastery of defined skill areas/applications, principles, theories and practices. Evaluates and enhances existing practices. Recognizes emerging trends in area of expertise. Works independently on complex or strategic assignments. Directs and delegates appropriate tasks to others. Implements strategies to ensure achievement of initiatives. Prepares written and/or verbal presentations or proposals on complex issues and deliver to broad audiences. Identifies and implements innovative solutions to important, highly complex strategic and/or operational issues.
- Supervisory Responsibilities:
-
– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– Validates and pays invoices
– Monitors and tracks budgets and funding
– May plan and forecast budgets
- Problem Solving:
-
– Encounters complex and novel problems
– Applies policies, practices, specialized knowledge, and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines
- Independence of Action:
-
– Works independently on complex or strategic assignments
– Uses existing practices as guidelines as well as working knowledge to determine specific work methods
– Carries out work activities independently, with supervisor available to resolve problems
– Reviews work of others to verify technical soundness
- Communication and Collaboration:
-
– Communicates with both internal and external audiences
– Collaborates closely with team members and area leads across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
- Comp Grade – 14
- Minimum – $97,100.00
- MidPoint – $121,400.00
- Maximum – $145,700.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
8+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience