Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Student Success

The Student Success Specialist develops, implements, coordinates, assesses, and promotes student success programs and services that support academic achievement, persistence, retention, and graduation outcomes; works directly with students to identify learning needs, address barriers to academic success, and connect students with resources and support services; utilizes evidence-based practices, assessment data, and student engagement strategies to design and deliver academic support programs, interventions, workshops, and learning experiences that foster student success.

• Meet individually and in groups with students to assess academic support needs, identify barriers to success, and develop action plans to promote academic achievement and persistence
• Connect students with appropriate campus resources and coordinate referrals to academic advising, counseling, disability services, tutoring, financial support programs, and other student support services
• Monitor student progress and engagement; provide follow-up support and interventions designed to improve retention and academic outcomes
• Assist students in developing effective learning strategies, study skills, time management techniques, academic planning practices, and self-advocacy skills
• Maintain appropriate documentation and records related to student participation, progress, referrals, and outcomes
• Develop, coordinate, implement, and evaluate academic support programs and services designed to enhance student learning, engagement, retention, and graduation outcomes
• Facilitate learning support initiatives such as tutoring programs, guided study groups, supplemental instruction, peer mentoring programs, learning communities, academic coaching, and developmental learning opportunities
• Create and deliver workshops, seminars, orientations, and educational programming focused on academic success, learning strategies, student engagement, and transition support
• Develop educational materials, learning resources, and outreach initiatives that promote student success and increase awareness of available support services
• Support the implementation of strategic student success initiatives and institutional retention efforts
• Utilize assessment data, student performance indicators, and early alert systems to identify students who may benefit from academic support services and interventions
• Implement targeted intervention strategies designed to improve student engagement, persistence, and academic achievement
• Collect, analyze, and report program participation and outcome data to evaluate effectiveness and support continuous improvement efforts
• Assist in assessing program outcomes and student learning outcomes; recommend enhancements based on data, feedback, and emerging best practices
• Stay current on research, trends, and evidence-based practices related to student success, retention, learning support, and higher education
• Collaborate with faculty, academic advisers, counselors, and student support professionals to identify student needs and coordinate services
• Partner with faculty to develop and implement academic support strategies that reinforce course objectives and improve student learning outcomes
• Foster partnerships with campus stakeholders to improve the student experience and advance program goals
• Build relationships with students and student organizations to identify emerging needs and opportunities for support
• Coordinate day-to-day operations of assigned programs, services, or learning support centers
• May supervise staff members, including hiring, development, and performance management

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 7
• Minimum – $49,188.00
• MidPoint – $60,216.00
• Maximum – $71,340.00

• Consulting
• Curriculum Development
• Needs Assessment
• Networking
• Operations management
• Presentation Skills
• Program evaluation
• Program management
• Scheduling