Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Student Success

The Student Success Specialist develops, implements, assesses, and promotes academic support programs aimed at improving retention, graduation, and academic achievement outcomes; engages and meets with students to make academic support referrals; identifies opportunities for intervention and designs strategies to achieve desired learning outcomes; fosters supportive, responsive, and engaging learning communities; collaborates with faculty to identify students in need of academic support and provides services including developmental courses, workshops, tutoring, and study groups.

• Meet with students to identify and respond to learning needs; refer students to academic support resources with the aim of increasing retention; monitor and coordinate support services; design methods to monitor academic progress
• Coordinate and provide services in a learning center including assessments and tutoring; deliver seminars and workshops to support student success
• Evaluate documentation to determine program eligibility for students; collaborate with faculty to implement services
• Develop and implement proactive retention programs and initiatives; develop strategies to increase student engagement, close achievement gaps, and reach desired learning outcomes; leverage assessment data to identify opportunities for intervention; create new learning resources
• Collaborate with faculty to design academic support programs aimed at providing students with tools and resources to succeed; define, measure, and report on desired outcomes; collaborate with faculty and learning partners to optimize course content
• Integrate research-based strategies and interventions; define, measure, and analyze outcome data; apply feedback to long-rang planning aimed at advancing program impact
• Develop communication strategies to identify and engage potential participants; promote available support services; create responsive and supportive learning communities that encourage student engagement
• Serve as a liaison to other departments and develop initiatives that improve the student experience across the University; collaborate with other academic services including advising and disability departments; foster partnerships with faculty, staff, and leadership in order to advance program goals
• May supervise full-time staff, student workers, tutors, and part-time employees

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 7
• Minimum – $46,400.00
• MidPoint – $56,800.00
• Maximum – $67,300.00