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Management Professional Supervisory Support
Compensation and Benefits Diversity, Equity, Inclusion, and Belonging Human Resources Management Human Resources Services Labor and Employee Relations Talent Acquisition and Development
Management Professional Supervisory Support
Penn State Job Catalog
Employee Training Specialist – Intermediate Professional (PSU2425)
Job Summary
The Employee Training Specialist develops and delivers training programs aimed at enhancing employee skills, knowledge, and performance; collaborates with various departments to identify training needs; creates engaging learning materials; ensures that employees are equipped with the necessary tools to succeed.
Representative Duties
- Design, develop, and revise training materials, resources, and programs to meet the needs of specific employee populations
- Conduct engaging and interactive training sessions, both in-person and virtually, on a variety of topics such as policies, compliance, operational processes and procedures, skill building, new technology, customer service, leadership development, and safety
- Develop documentation, manuals, guides, visual aids, presentations, and course content that support instruction
- Facilitate the development of different instructional delivery options to meet individualized needs and learning styles
- Collaborate with managers and supervisors to assess training needs and identify areas for improvement
- Support onboarding and new employee engagement processes
- Provide ongoing support to employees by answering questions and offering additional resources or coaching to reinforce learning
- Coordinate preparations for unit conferences, seminars, and workshops aimed at employee development
- Monitor and assess the progress of training programs, gather feedback from participants, and make improvements based on feedback and results
- Gather and analyze data, generate and prepare reports, and make data informed decisions
- Ensure that all training programs align with regulatory requirements and industry best practices
- Utilize the University’s learning management system and other tools to track required licensures/certifications, training progress, and deliver online learning content
- Maintain records of licensures/certifications, training activities, attendance, and employee progress; provide regular reports to management regarding training outcomes
- Stay current with industry trends and best practices in training and development; suggest opportunities to enhance learning experiences
- Foster positive relationships with external partners, organizations, and community stakeholders to enhance programming opportunities and resources; manage vendor relationships
- May supervise staff members, including hiring, development, and performance management
- May have budgetary oversight
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 8
- Minimum – $51,000.00
- MidPoint – $62,500.00
- Maximum – $74,000.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor’s Degree
Minimum Experience
1+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted