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Management Professional Supervisory Support
Compensation and Benefits Diversity, Equity, Inclusion, and Belonging Human Resources Management Human Resources Services Labor and Employee Relations Talent Acquisition and Development
Management Professional Supervisory Support
Penn State Job Catalog
Employee Training Specialist – Senior Professional (PSU2427)
Job Summary
The Employee Training Specialist develops and delivers training programs aimed at enhancing employee skills, knowledge, and performance; collaborates with various departments to identify training needs; creates engaging learning materials; ensures that employees are equipped with the necessary tools to succeed.
Representative Duties
- Design, develop, and revise training materials, resources, and programs to meet the needs of specific employee populations
- Conduct engaging and interactive training sessions, both in-person and virtually, on a variety of topics such as policies, compliance, operational processes and procedures, skill building, new technology, customer service, leadership development, and safety
- Develop documentation, manuals, guides, visual aids, presentations, and course content that support instruction
- Facilitate the development of different instructional delivery options to meet individualized needs and learning styles
- Collaborate with managers and supervisors to assess training needs and identify areas for improvement
- Support onboarding and new employee engagement processes
- Provide ongoing support to employees by answering questions and offering additional resources or coaching to reinforce learning
- Coordinate preparations for unit conferences, seminars, and workshops aimed at employee development
- Monitor and assess the progress of training programs, gather feedback from participants, and make improvements based on feedback and results
- Gather and analyze data, generate and prepare reports, and make data informed decisions
- Ensure that all training programs align with regulatory requirements and industry best practices
- Utilize the University’s learning management system and other tools to track required licensures/certifications, training progress, and deliver online learning content
- Maintain records of licensures/certifications, training activities, attendance, and employee progress; provide regular reports to management regarding training outcomes
- Stay current with industry trends and best practices in training and development; suggest opportunities to enhance learning experiences
- Foster positive relationships with external partners, organizations, and community stakeholders to enhance programming opportunities and resources; manage vendor relationships
- May supervise staff members, including hiring, development, and performance management
- May have budgetary oversight
Level Matrix
- Level:
- – Senior Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.
- Supervisory Responsibilities:
-
– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets and funding
- Problem Solving:
-
– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations
Salary Structure
- Comp Grade – 11
- Minimum – $68,200.00
- MidPoint – $85,200.00
- Maximum – $102,300.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor’s Degree
Minimum Experience
6+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted